How it works

The sensors will detect issues such as water leaks and temperature changes that can damage your systems or disrupt your day-to-day operations. If a problem is detected, you'll be alerted with a SMS text, phone call or email. View the video to see how it works.

Where should I place my sensors?

  • Bathroom
  • Under a sink
  • Patient recovery
  • Laboratory
  • Diagnostic imaging suite
  • Boiler room
  • Electrical room
  • Operating suite
  • Robotic operating suite
  • Exam / consultation room
  • At the low point in a basement or utility room floor
  • Next to a boiler or near a water heater, sump pump, or other pump
  • In a temperature-controlled room where freezing conditions would be concerning

View Image

How do I set up the sensors?

Download the HSB iSensor app and follow the app's step-by-step instructions.

Before you activate your sensors, choose the location of where you would like to place the sensor. Make sure you have a cellular signal at your location and keep your sensor away from foot traffic where it can't be disturbed. 

Once you're at the exact location, remove the top battery cover from the sensor.

Pull the battery tab (refer to illustration for details).

Replace your cover and press firmly to close.

Place the sensor in its location. The sensor ID label should be facing down.

Activate your account. You'll receive an email from Sensor Solutions by HSB™. Click the secure link and create your account. You'll need the login information going forward to manage your account.

Need help?

Contact a technical specialist at (844) 468-1866. The Sensor Support Team is available Mon–Fri between 8:00 a.m.–8:00 p.m. EST. Or you can send an email to sensorsupport@hsb.com
 
 *Limited quantities available. You may order one complimentary kit per dental location. Only dental practice locations insured with PPP property coverage are eligible to register for a sensor kit. Professional Protector Plan reserves the right to distribute kits based on availability. Complimentary monitoring service is available for up to two years from shipping date.
 
 

We use cookies on our websites to improve your experience as an internet user, and to optimize our online services. They comprise cookies that are required for technical purposes, and without which the website functionality could not be guaranteed. We also employ cookies to carry out statistical evaluations of the reach of our websites. These evaluations are anonymized. You can find further information on the cookies we use, and ways to object to the use of cookies for statistical evaluations, in our cookie guidelines.We use cookies on our websites to improve your experience as an internet user, and to optimize our online services. They comprise cookies that are required for technical purposes, and without which the website functionality could not be guaranteed. We also employ cookies to carry out statistical evaluations of the reach of our websites. These evaluations are anonymized. You can find further information on the cookies we use, and ways to object to the use of cookies for statistical evaluations, in our cookie guidelines.