Real-Time Alerts That Mitigate Loss

With our free Smart Sensor Program, you will receive easy-to-install sensor devices that will monitor your property 24/7 and alert you if there are any system issues such as refrigeration failure, water leaks, temperature changes, power outages, and more.

Perks of the Program

If a problem is detected, actionable alerts are immediately sent to your phone and email.
A custom mobile app is available as a free download to The Hanover's policyholders. Check the status of your building systems – anytime, anywhere.
You will have access to the Sensor Support Team at any time of the day. The team is located in the U.S and staffed with technical experts. 

Program Details

The smart sensor program is currently free of charge for eligible Hanover Insurance policyholders. Once registered and qualified, you will receive emails from HSB, to establish your alert preferences and assistance in installing the equipment. 

Important: Sensor kits are for common areas only. Please note that sensors are not provided for individual units of apartments, condos, or hotels.
As part of the program you will get:

Free, commercial grade sensors

Dedicated mobile app

Real-time alerts (phone, text, email) to preferred contacts

Complete access to your data

24/7/365 monitoring and support from U.S.-based staff